Shipping policy
1. Shipping Methods:
- We offer standard shipping to all destinations.
- Expedited shipping options are available for an additional fee.
2. Order Processing Time:
- Please allow 1-2 business days for order in USA. depending on the destination.
3. Shipping Costs:
- The shipping cost will depend on the destination and weight of the package.
- Shipping charges will be calculated and displayed at checkout.
4. Tracking:
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package using the provided tracking number on our website or the carrier's website.
5. International Shipping:
- We currently offer international shipping to select countries.
- Please note that additional customs fees, import duties, or taxes may apply. These fees are the responsibility of the customer.
6. Returns and Exchanges:
- For information about our returns and exchange policy, please refer to our dedicated Returns & Exchanges page on our website.
7. Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with you to resolve the issue.
8. Customer Support:
- If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer support team.
- You can reach us through email, phone, Our customer support hours are Monday to Friday, 9 AM to 5 PM .
- We offer standard shipping to all destinations.
- Expedited shipping options are available for an additional fee.
2. Order Processing Time:
- Please allow 1-2 business days for order in USA. depending on the destination.
3. Shipping Costs:
- The shipping cost will depend on the destination and weight of the package.
- Shipping charges will be calculated and displayed at checkout.
4. Tracking:
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package using the provided tracking number on our website or the carrier's website.
5. International Shipping:
- We currently offer international shipping to select countries.
- Please note that additional customs fees, import duties, or taxes may apply. These fees are the responsibility of the customer.
6. Returns and Exchanges:
- For information about our returns and exchange policy, please refer to our dedicated Returns & Exchanges page on our website.
7. Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with you to resolve the issue.
8. Customer Support:
- If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer support team.
- You can reach us through email, phone, Our customer support hours are Monday to Friday, 9 AM to 5 PM .